Privacy Policy

This Privacy Policy explains how AERÉVA collects, uses and shares personal information when you visit or make a purchase from our Shopify store.

Information we collect

We may collect information you provide, including your name, billing and delivery address, email address, phone number, order details and messages sent through our Contact page. Payment information is processed by Shopify and selected payment providers; we do not receive your full payment card number.

We may also collect device and usage information such as browser type, IP address, time zone, pages viewed and interactions with the store through cookies and similar technologies.

How we use information

We use personal information to process and deliver orders, communicate about purchases, provide customer support, prevent fraud, maintain and improve the store, comply with legal obligations and, where you have chosen to receive it, send marketing communications.

Sharing information

We share information only where reasonably necessary with service providers that help us operate the store, including Shopify, payment processors, fulfilment partners, delivery carriers, analytics providers and professional advisers. We may also disclose information where required by law or to protect legal rights.

Shopify

Our store is hosted by Shopify. Shopify processes information as described in its own privacy documentation and may process data in countries outside Australia.

Cookies and analytics

Cookies support essential store functions and may help us understand store performance. You can control cookies through your browser, although disabling them may affect checkout or other features.

Data retention and security

We retain information for as long as reasonably required for the purposes described above, including tax, accounting, dispute and legal obligations. We use reasonable safeguards, but no online transmission or storage system is completely secure.

Your choices and rights

You may request access to or correction of personal information we hold, and you may unsubscribe from marketing at any time. Other rights may apply depending on your location.

Children

This store is not directed to children and we do not knowingly collect personal information from children.

Changes and contact

We may update this policy as our practices or legal obligations change. For privacy questions or requests, contact us through the Contact page.

Last updated: 31 August 2026.